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SharePoint Joel's SharePoint Land > Posts > Governance in UG and SPUGs
Governance in UG and SPUGs

If you haven’t been involved in a user group you’re missing out.  If you’re an MVP and you haven’t presented at a User Group you’re missing the boat. 

Mike Watson pointed me to an interesting twitter thread that appears to have started based on Adam’s wild blog post about a recent user group he presented at where they twisted his arm and worse to force him talking points.  If you know Adam, you know he wouldn’t put up with that, it was sure to backfire.  I’m actually surprised he didn’t name names.  That’s what blogs are good for.  Putting someone’s feet to the fire…  it was a bad experience for him, and it would have been for me too (based on the story.)

I’d have to compare notes with a few MVPs like Andrew Connell and Scott Hillier, but I bet I’ve presented at more SharePoint User Groups than anyone.  Not to brag, just to share my experiences.  One thing I’ve learned is there is a unique balance that has to happen even at user groups.  Some of the same mistakes made in SharePoint deployments happen in User Groups.  Not Anarchy as in the case of the SharePoint deployments but a Dictatorship.

I think Adam painted a pretty strong picture of what can happen when a User Group has gone wrong.  If your user group is going like this, step up and let them know how wrong this is.  I know it’s hard since you don’t have anything to compare it to.  In the 25 or so user groups I’ve presented at, I’ve never even shown them my decks ahead of time let alone rebranded or been given talking points. 

I hate to hear when a user group is destroyed where one or a handful of vendors or consulting groups take over a user group and strangle it for leads.  It starts out with food or sponsorship or even the driver being a vendor and the group feels compelled, or someone does anyway, feel like they either have the right or the duty to spend the meeting showing off their products and force feeding the members of the group?

What is a UG – User Group/SPUG – SharePoint User Group?  A user group is a group of like minded individuals who have decided to get together to talk about something they all like.  They invite people that think like they do to come and present on various topics.  Where things get fun is when you get the typical pizza and drinks, and people can socialize as well as be enlightened by some great speaker.  The agenda can be as rigid or as loose as those that run it and those apart of it desire.  Make some rules to keep it fun and exciting and stick with them.  Don’t make it rigid to keep out the good speakers, but to rule what kind of junk can rule your meetings.

I’ve been in user groups where the speakers were given topics and it is religiously on the same day of the month every month scheduled out 6 months, and despite the fact that instructors fly into town or various events like SharePoint Saturdays, Codecamps, etc… they aren’t flexible enough to fit them in.  In Toronto I was able to get lunch and meet with the user group at the same time.  It was the first time I’d been there, but in the short time I was there I was able to meet 3 MVPs I’d been working with in various capacities and meet others I’d met in the on the intertubes or twitterverse.

I recently heard about a User Group where those that run it and those that have the sessions are completely predatory.  They are simply using it as a means of getting people to join their company.  That is sad.

If you have a user group meeting where people come, they hear a presentation and go home.  You might figure out a way to get the people talking and sharing.  Is there a way to encourage people to get interactive?  What about drinks and socializing before or after?  Just because you move the time up and start the sessions at the same time doesn’t mean people will find value coming early.  People do need encouragement.  My friend Jim has an Atari user group that he was in from like 20 years ago and they still watch SCI FI movies together.  Now that is a serious user group.  Love it!  I was jealous.  Those bonds go deep.

In others I’ve found their flexibility welcoming, as it has allowed me to speak when I’m in town and to visit over lunch, or show up that night.

If you apply Governance to a user group you might come up with some rules to help with the predatory nature of ISVs and SIs.  Everyone can benefit from awareness, but it’s easy to overdue it.

Consider these:

  • Sponsoring vendors get 10 or 15 minutes – either for a demo, a quick presentation and Q/A etc…  There may an opt in for getting more information for follow up.
  • Recruiting organizations can’t act predatory (can’t be evil) – the group may need to have some way of an opt in policy to allow people to sign up for recruiter emails.  There may be 5 minutes in the beginning of a meeting where people can say “I’m looking for a SharePoint development job” or “We’re looking for a SharePoint Admin with 2 years of Experience.”
  • Presenters bring their own decks and get 30 minutes for typical presentations (where we try to fit 2 in one night) and 1 hour for special presentations like an MVP.
  • At least 15 minutes of every user group is setup for Q&A and can be either panel led or based on the topic of the experts, but not restricted to that topic.

It’s sad when an MVP has such a bad experience speaking at a user group that he doesn’t want to do it again.  Let me share some interesting ideas…

The Hawaii SharePoint user group was a lively group, they weren’t afraid to ask questions…  They also record their sessions.  I’ve seen that at a few places, like Baltimore where they bring in Chicken fingers and sandwiches not Pizza.

The Central Ohio SharePoint User Group meet for drinks afterward and have a good mix of roles across small business to enterprises and despite being deeply driven by an SI, you may quickly learn what their services are, but they work to bring in talent.  They had pretty worked out some rules of order, so people know what to expect.

The Jordan User Group in Amman is one of the coolest user groups, I’ve ever been to.  They had a very casual Q&A over a traditional meal.  It was a great setup and everyone felt really comfortable asking questions and sitting and eating hummus and this amazing red stuff.

The San Francisco SharePoint User Group has a running list of speakers they are looking for, and topics that the group has requested.

The So Cal user Group didn’t realize that there are 2 other So Cal SharePoint User Groups :) and actually was scheduling meetings over the top of each other.

While at the Office system User group in Israel which meets at the Microsoft office, I changed my focus three times to try to meet the needs of the group.  I was there for them, not me.  Avi’s guitar playing really gave the group personality.  It was a fun and humorous relaxing experience for everyone.

I’ve found some cities end up having more than one user group, where one might be more business focused or more developer focused like the .NET User Groups than end up spinning off a SharePoint Developer user Group.  The User Group leader has a lot to do with the dynamics of the group.  I hope leaders realize it’s not just about getting people registered for their group, but in building the dynamics of the regulars.  Getting people that are contributing and keeping things interesting and active.

I’m looking forward to seeing the SharePoint User Groups in Cologne (Germany), Paris, Denver, Dallas, Chicago, Wisconsin, Egypt in the next 45 days!  Still trying to fit in Alabama, Nashville, San Antonio, Singapore, Lebanon, Tehran, San Fran and a tour across the user groups in NZ and AUS… (July?)

I like the idea of having the idea of a SharePint (look it up, now there’s even a facebook group) after a good user group meeting where you can simply just hang out and chat with the speaker that has flown in to speak to the group.  Personally I feel cheated if I can’t have that kind of time with the community.  That’s where I find the most valuable conversations about what’s really going on in the community.

There are over 100 SharePoint user groups across the globe and I plan to visit them all, well eventually. You should consider making it out to the user group and adding your personality into the mix and making it more interactive, don’t just suck out life, push in some life and make it fun.  Bob Fox and crew at ISPA have tried to focus on making it easy.  Here’s SharePointPros.org which is a site that has a map of the User Groups they are aware of.

Comments

Eric Harlan - Im With Ya

Totally agree, a user's group has to be about the users, not about the sponsors (per say), not about the advancement of one's career or the opportunities for possible business. Its about catering the passion people have for technology and giving them the tools to further their career. I hear horror stories about how users groups allow sponsors to come in and do hard sells of their product. No one wants to hear that mess on a thursday night when their spending time away from their families. How we handle it at the Baltimore SharePoint Users Group is when a vendor wants to present a product, they have to first demonstrate how to reproduce the end result in sharepoint when not using their product. Then how to do it using their product. This gives folks the chance to learn something more and still have the sponsor have the opportunity to show their product. Lastly, its so important to be completely and 100% neutral when running a users group. There are lot of temptations to cater more towards your company or some other environmental issue, the more neutral you can keep it, the easier your life will be.
at 2/25/2009 9:01 PM

Thanks for thinking of us

Joel,
The San Antonio SharePoint User Group does have our speakers planned through July, but you are always welcome to join us! We'll make a special meeting for you if we have to.
See the list of 2009 speakers I couldn't bump for you, including Beck Isserman, Tiffany Songvilay and Bill English.
at 2/26/2009 7:41 AM

This blog illustrates why Joel is in such high demand!

Thanks Joel for promoting SPUGs!  I think the majority of SPUGs do follow the governance you outline - at least from my experience.  SharePoint Saturdays are an extension of many SPUGs.  Speaking as a user group leader (Hampton Roads SQL Server and SharePoint User Group - hrssug.org) and SharePoint Saturday co-founder, I thank you for your outstanding support for the SharePoint Nation!  It is a wonderful community and there are many MVPs and other knowledgable SharePoint users who gladly spread the word about SharePoint.  Keep it going!
 
My sincere appreciation,
Susan Lennon
at 2/26/2009 3:14 PM

More about the roles of user groups

Joel, I hate that Adam had that experience...that was definitely over the top. I work for a Microsoft Gold Partner who founded a user group, but I assure you it is the users' group. We hosted the group at our office and even bought the pizzas for a while. In addition, we provided the speakers most of the time, but it was purely educational in nature and to promote SharePoint. Never once would you hear a sales pitch for our company...we went out of our way to avoid it. In fact, we have completely separate sales seminars and Truck events for that.

We have participated in user groups for the better part of three decades and here are some things we have lived by:
1) It is about the users and the technology...keep it fun, educational and vendor-neutral.
2) It sometimes makes sense for a vendor to start the group (such as we have) for the purpose of "nurturing" it for lack of a better term. In other words, as a local SharePoint consultant I am constantly in touch with people who use or are interested in SharePoint so it makes sense for me to promote the group.
3) We encourage speakers and sponsors in the group who are part of the community...not vendors. That's the whole point. How does the amusement park use SharePoint? What did the bank employee and the roofing materials employee learn from Joel's keynote at the Best Practices Conference? The refinery, the moving company, the tire warehouse, the healthcare provider...that's who it's about.

There are people in our group who have used SharePoint for months and years. There are also those who just come because they are curious about it and want to learn more. They want to hear how others in the community are using it.

Regardless of Adam's experience, I prefer to think that the user group is the crown jewel of the SharePoint community if governed right. If someone is on the fence about SharePoint, for example, many are not willing or able to pay hundreds of dollars to attend a conference to learn about it. But if a user group is kept unadulterated, it is probably the most effective at making an enthusiast out of the curious. Why? Because people are encouraged from other people in their own community and from group leaders who they come to know and trust. I echo Susan's comments that these groups usually are the ones that host the Saturday events as well. Go SPUGs!

Joel, I cannot imagine that you would ever happen to just pass through Evansville, Indiana. If you ever find yourself in our neck of the woods, though, we'll pack out the house for you -- and you can pick the day/time, choose your own topic and provide your own slide deck! Thanks for all you do!

Rob Wilson
Evansville SharePoint Users Group
Keller Schroeder SharePoint Blog
at 2/26/2009 8:36 PM

You Just Missed "Riyadh SharePoint User Group

Dear Joel,
 
A User group that you have missed in your list is Riyadh SharePoint User Group.  Kingdom of Saudi Arabia is the toughest place to get people togather for such kind of group and event but we were very lucky in this regard.  Until now we already had 3 user group meeting with average attendence of 50 people per event.  we are inviting very young and energetic speakers for our events.  You can check our group web site from
 
Thanks,
Jerry
at 2/28/2009 11:58 AM

If you are planning for Lebanon Visit then Lemme know buddy :)

Joel .. Lemme know if you planning for Lebanon after Egypt :) .. www.SPLebanon.com
 
 
 
at 4/7/2009 3:29 PM

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